Crisis Contact Information

Berks County

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SAM Crisis

 Call 877-236-4600 or 

Text ruOK to 484-816-ruOK (7865)

Lancaster County

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Lancaster County:

Crisis Intervention Team

(717) 394-2631

Montgomery County

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Montgomery County Crisis

Peer support 

(855) 715-8255 or 

Magellan Health Services 

(877) 769-9782

Crisis Services

Accessing Crisis

Crisis are often build up over time, and can often be recognized and managed by a trained professional.  

What is a Crisis?

A crisis has three stages: beginning, during, and after.  When you begin to notice a crisis, early intervention can often prevent and help manage the situation.  If you or a loved one is in the "during" phase, actively in crisis (such as wanting to harm self/others), please call a crisis line, 911, or go to a local emergency department.   After the crisis passes, Paragon would be able to assist in rebuilding and recovering.

Who is on the other end of a Crisis Line?

Trained professional therapists are ready and able to assist you during a crisis just as your regular therapist would!  While it won't be someone you are familiar with, these trained professionals are skilled at building a rapport with you to best help you in a time of need.

When should I call a Crisis Hotline?

Please call a crisis hotline if you or a loved one expresses a desire to harm self or others.  Crisis interventions can also be used when you recognize harmful thoughts and want to talk them out with a professional. 

Will I be hospitalized?

Crisis services' goal is to stabilize you in the least restrictive manner.  Sometimes talking things out can be enough to allow the crisis to pass.  Other times a visit from a crisis personnel is necessary.  Simply calling a crisis line does not automatically mean the recommendation will be hospitalization, while it is always an option if necessary.