Counseling Services


Wyomissing & Ephrata Outpatient Therapy

We hope to welcome you to our outpatient private practice! We take pride in providing top-quality mental health therapy services providing therapy for individuals 5 years and older.  When you call for an appointment, you will speak to a live person in a timely fashion.  We will work diligently to ensure an appointment can be scheduled at your earliest convenience.  

Services include but are not limited to depression, couples/marital counseling, pelvic pain, sexual dysfunction, anxiety, ADHD, ODD, trauma, PMDD, and LGBTQ.

All our clinicians' full profiles can be viewed on psychology today.

Health Insurance Coverage

If you do not see your insurance carrier below, please give us a call to discuss as we may be able to assist you.

Currently, Kryn & Paulina are credentialed to accept the following commercial insurances: 

  • Highmark Blue Shield 
  • IBC Keystone Health Plan East-Group Plan 
  • Geisinger Health Plan
  • Magellan Behavioral Health (Commercial)
  • Optum
  • Capital Blue Cross
  • Quest Behavioral Health (UPMC)

If you would like to use insurance, check with your insurance carrier to verify your coverage and benefits.  This is important, because although your primary insurance may be with one company (e.g. Blue Cross/Blue Shield), portions of coverage such as mental health/behavioral health benefits could be with a secondary insurance company (which we may not be in-network with).   

  • Co-pay fees may apply.   

Self-Pay Our self-pay fees vary by clinician and are on a sliding scale between $40-$120 based on household income.   We allow individuals to select a rate that best fits their budget.

Payment is due at time of service. We accept cash, checks, Apple Pay, and credit cards (Visa, MasterCard, Discover, and American Express).    

Kryn McClain, MSeD, NCC, LPC

Kryn McClain is a Licensed Professional Counselor (LPC) and is certified in Trauma-Focused Cognitive Behavioral Therapy (TF CBT).  Kryn also enjoys working with post-partum women and also the LGBT population.  

Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) is an evidenced-based treatment to assist children and adolescents that have been affected by trauma. Research has shown that TF-CBT successfully resolves a broad array of emotional and behavioral difficulties associated with trauma. To learn more about TF-CBT and how it may help you or a loved one recover from a single, multiple, and complex trauma experience, please visit the TF-CBT website:  

The specifics of LGBTQ topics can also be therapeutically addressed by providing a safe and open environment. For those seeking hormone therapies or surgical interventions, we hope to be a support system and a link to these resources.

Kryn's accepts Highmark Blue Shield, Magellan commercial plans, Quest Behavioral Health, Capital Blue Cross, and Optum Care.  

Kryn's sliding scale fees range from $80-$120/session.

Charlene Shutika, MA

Charlene is a Master's level clinician who is a veteran of the Air Force which  drives her passion to help others. She uses a person-centered approach that works at your pace and will hear your story when you are ready.

As a master’s level clinician in a private practice setting, she is allowed the freedom to do the best work she can for you. You set the pace for the goals we create together. She is caring, compassionate, realistic, and believes in unconditional positive regard.

Your story is still being written and she is ready and willing to walk side by side with you as you continue to create it. 

Please click the link below for Charlene's full profile.

Rachael Stamm, LSW

Rachael is a master's level clinician who is passionate about children and is working on her certification in play therapy and sand tray.  She is fun, creative, and most importantly caring to your child's needs while being supportive of parents.

Rachael's sliding scale fees range from $60-$120/session.

Nicholas Armao, MA

Nick is a master's level clinician who truly enjoys working with teenagers.  He is fantastic with engaging young males and encouraging positive change.  He has an extensive background in working on behavior issues and family dynamics.

Nick's sliding scale fees range from $40-$80.

Ephrata Location


Paulina Colonna, LMFT

Paulina Colonna is a Licensed Marriage and Family Therapist (LMFT).  Paulina enjoys working with sexual dysfunction, marriage/couples counseling, and the LBGT population.

Sex therapy primarily focuses on issues of desire, arousal, orgasm, and pain. This distinct form of therapy can assist couples and individuals in reassuring themselves in making healthy decisions to generate change.

Couples and family therapy addresses the unique influence of each of these systems on our thoughts, feelings, and behaviors. These theoretical applications can work for the individual, couple, or family by unraveling negative or unhealthy aspects that we tend to inherit from our history or within a more current dynamic.

Paulina accepts Highmark Blue Shield, Magellan commercial plans, and Capital Blue Cross.

Paulina's sliding scale fees range from $60-$120/session.

Chelsea Gordon, MS

Chelsea is a couples and individual counselor who believes in working with your strengths to improve your life. Whether you are a first-timer with therapy or well along your mental health journey, she offers a warm and compassionate perspective to all who find the courage to ask for help. She believes in adapting to your unique needs as we work with one another. She is especially dedicated to helping my clients break free from disruptive emotional cycles while replacing them with more effective choices.

Zakiyyah Archie, MFT

Zakiyyah is a Marriage and Family Therapist who welcomes individuals, families, and couples hoping to gain the strength necessary to tackle life's unexpected twists and turns. She is passionate about creating an environment where comfort, honesty, and hope are present.   Zakiyyah is also available for appointments in our Wyomissing office.

Allison Pantone, MS

Allison is a master’s level clinician who enjoys working with teenagers and young women. She is passionate about supporting young people in fostering their identities and encouraging the development of a positive self-image. She cares deeply for her clients and works to create a warm, open, and supportive therapy environment.